Remote access solutions have become an integral part of the corporate help desk, which has in turn become saturated with various tools of unique functionality and purpose. To this end, IT decision makers have begun consolidating tools wherever possible. Here are three ways ProxyPro consolidates your remote access needs into one tool that’s fast, reliable, and easy to use.
1. One Interface, Endless Connections – With ProxyPro, IT support technicians have visibility on every machine, whether those lie inside or outside of their network, and can provide support to those workstations within seconds. Using our deployment tool, those same technicians may use ProxyPro to push updates to all machines with the touch of a button. With our web console, users have access to a cloud-based support structure, available anywhere in the world.
2. Universal Compatibility – Not only is our software incredibly easy to use, but it also features native compatibility unheard of in any other remote support solution. This is particularly true for virtual infrastructure and thin clients, which have been growing in popularity due to their low cost and efficiency.
3. Central Auditing – In order to maintain functioning workstations across an entire corporate structure, IT managers need a system that collects and tracks data from every single remote connection being made. This information should then be stored indefinitely, providing those managers with the ability to go back and audit each connection. With this feature, IT managers can review critical information, taking steps to universally improve help desk efficiency (eg., reducing the length of each remote support session).
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